If you concluded the contract with Sensation Ahead GmbH as a consumer, you have the following right of cancellation:

Right of cancellation

You have the right to cancel your order within 14 days without giving any reason.

Please notice that exchanges and refunds can only be guaranteed by non-personalised items.

The cancellation period is fourteen days from the date on which you or a third party named by you, who may not be the carrier, have taken possession of the goods.

To exercise your right of cancellation, you must inform us, Sensation Ahead GmbH, Emil-Riedel-Straße 5, 80538 Munich; ciao@amabea.co of your decision to withdraw from this contract through means of an unambiguous declaration (e.g. a letter mailed by post, a fax or an email). You can use the attached sample cancelation form for this purpose.

In order to observe the cancellation period, it is sufficient that you send notice of cancellation before the cancellation deadline.

We only ask that the following conditions are met:

  • The item/s must be in original condition
  • The item/s must not have been worn
  • The item/s must be in the original packaging

We reserve the right to refuse any return that is not in this descripted condition.

 

Please allow 7-10 business days from the return shipped date for your account to be refunded.

Take care oft the tracking number. AMABEA Originals can not be liable fort he loss of items being returned.

Consequences of cancellation

If you cancel this contract, we are under obligation to reimburse all the payments that we have received from you without undue delay and at the latest within fourteen days from the date on which we receive notification of your cancellation of this contract. For this reimbursement, we will use the same payment method that you used for the initial transaction, unless we explicitly agree otherwise with you; you will in no event be charged fees for this reimbursement.

We may withhold the reimbursement until we have received the goods back or until you have demonstrated that you have returned the goods, whichever happens first.

You must send back or hand over the items without undue delay and in any event no later than fourteen days from the date on which you notify us of cancellation of this contract. The deadline is met if you send back the goods before the end of the fourteen day period. 

Unfortunately, we cannot cover the costs for the return shipment.

Your return will be processed as soon as possible. As soon as we have transferred the outstanding amount back to your account you will receive an email. You will receive the amount in the same way as you paid for your purchase.

The above mentioned right of cancellation applies according to § 312g, clause 2 of German Civil Code not to contracts concluded for the delivery of goods that are not prefabricated and for the goods that must be produced